2n Helios IP Configuration manual v2.6 Manuale Utente

www.2n.czVersionFirmware2N ®Helios IPDoor Access IntercomConfiguration Manual2.62.6

102N TELEKOMUNIKACE a.s., www.2n.cz®Enable the switch in the parameter in the Switch Enabled Hardware Switches tab, set the to the in

1002N TELEKOMUNIKACE a.s., www.2n.cz®the intercom model.At boot time – enable check and, if possible, update execution upon everyintercom

1012N TELEKOMUNIKACE a.s., www.2n.cz®5.5.6 SyslogThe intercoms allow you to send system messages to the Syslog server2N Helios IP®including relev

1022N TELEKOMUNIKACE a.s., www.2n.cz®5.5.7 MaintenanceUse this menu to maintain your intercom configuration and firmware. You can back upand reset al

1032N TELEKOMUNIKACE a.s., www.2n.cz®the intercom has obtained the IP address upon restart, the login window will getdisplayed automatically.

1042N TELEKOMUNIKACE a.s., www.2n.cz®6. Supplementary InformationZde je přehled toho, co v kapitole naleznete:6.1 Troubleshooting6.2 Directives, Laws

1052N TELEKOMUNIKACE a.s., www.2n.cz®6.1 Troubleshooting For the most frequently asked questions refer to .faq.2n.cz

1062N TELEKOMUNIKACE a.s., www.2n.cz®6.2 Directives, Laws and RegulationsEurope2N Helios IP® conforms to the following directives and regulations:Di

1072N TELEKOMUNIKACE a.s., www.2n.cz®FCCNOTE: This equipment has been tested and found to comply with the limits for a ClassB digital device, purs

1082N TELEKOMUNIKACE a.s., www.2n.cz®6.3 General Instructions and CautionsPlease read this User Manual carefully before using the product. Follow all

1092N TELEKOMUNIKACE a.s., www.2n.cz®Electric Waste and Used Battery Pack HandlingDo not place used electric devices and battery packs into municipal

112N TELEKOMUNIKACE a.s., www.2n.cz®3. Model Differences andFunction LicensingThis manual is valid for all members of the family and so some feature

1102N TELEKOMUNIKACE a.s., www.2n.cz®2N TELEKOMUNIKACE a.s.Modřanská 621, 143 01 Prague 4, Czech RepublicTel.: +420 261 301 500, Fax: +420 261 301 59

122N TELEKOMUNIKACE a.s., www.2n.cz® Property/Model 2N Helios IP® Verso Vario Force Safety UniAudioKitVideoKitBasic unit button count 11, 3or 61, 2or

132N TELEKOMUNIKACE a.s., www.2n.cz®Property/LicenceEnhancedAudioEnhancedVideoEnhancedIntegrationEnhancedSecurityGold(Profi)User sounds • •Auto

142N TELEKOMUNIKACE a.s., www.2n.cz®4. Signalling of OperationalStatuses2N Helios IP® generates sounds to signal switching and changes of

152N TELEKOMUNIKACE a.s., www.2n.cz®Call prolongation confirmation signallingCalls are time-limited in for security reasons2N Helios IP®(protectio

162N TELEKOMUNIKACE a.s., www.2n.cz®5. Intercom Configuration

172N TELEKOMUNIKACE a.s., www.2n.cz®Start ScreenThe start screen is an introductory overview screen displayed upon login to the intercom

182N TELEKOMUNIKACE a.s., www.2n.cz®ServicesPhone – telephone and SIP connection settings Streaming – audio/video streaming settings (ONVIF, RTSP, Mu

192N TELEKOMUNIKACE a.s., www.2n.cz®5.1 Status The menu provides clear status and other essential information on theStatusintercom. The m

The 2N TELEKOMUNIKACE joint-stock company is a Czech manufacturer and supplier oftelecommunications equipment.The product family developed

202N TELEKOMUNIKACE a.s., www.2n.cz®LicenceThe tab displays the list of licensed functions of the intercom including their Licencecurrent availabil

212N TELEKOMUNIKACE a.s., www.2n.cz®5.2 DirectoryHere is what you can find in this subsection:5.2.1 Phone Book5.2.2 Time Profiles5.2.3 Access Cards

222N TELEKOMUNIKACE a.s., www.2n.cz®5.2.1 Phone BookThe Phone Book is one of the crucial parts of tehe intercom configuration. It containsuser inform

232N TELEKOMUNIKACE a.s., www.2n.cz®the public user list. Then select the users to be accessible by quick dialling and copytheir phone numbers to the

242N TELEKOMUNIKACE a.s., www.2n.cz®You can assign up to three user phone numbers to each Phone Book position. In casethe user is inaccessible on one

252N TELEKOMUNIKACE a.s., www.2n.cz®Translation (NAT) between the PC and intercom and the addresses have tocomply with the router or

262N TELEKOMUNIKACE a.s., www.2n.cz®Each user can be assigned a private switch activation code. The user switch codes canbe arbitrarily combined with

272N TELEKOMUNIKACE a.s., www.2n.cz®5.2.2 Time ProfilesSuch intercom functions as outgoing calls and RFID card/numeric code access, forexa

282N TELEKOMUNIKACE a.s., www.2n.cz®List of ParametersProfile name – enter a profile name. This parameter is optional and helps youfind items in the

292N TELEKOMUNIKACE a.s., www.2n.cz®Profile activation code – set the profile activation code: 16 charactersincluding digits 0–9 only. If

Content 1. Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 2. Express Wizard for Basic Settings . . . . . .

302N TELEKOMUNIKACE a.s., www.2n.cz®5.2.3 Access CardsEach intercom user can be assigned one or more access RFID cards. Typically, the cardID is in

312N TELEKOMUNIKACE a.s., www.2n.cz®the . Double-click to select the card ID and push CTRL+C. Now that you haveRecordsthe card ID in your box, you c

322N TELEKOMUNIKACE a.s., www.2n.cz®and helps you find the card list items more easily without affecting the intercomfunction.RecordsThe tab displ

332N TELEKOMUNIKACE a.s., www.2n.cz®5.3 HardwareHere is what you can find in this section:5.3.1 Switches5.3.2 Speaker5.3.3 Microphone5.3.4 Camera5.3.

342N TELEKOMUNIKACE a.s., www.2n.cz®5.3.1 SwitchesSwitches provide a very flexible and efficient control of such intercom peripherals asel

352N TELEKOMUNIKACE a.s., www.2n.cz®List of ParametersSwitch enabled – enable/disable the switch globally. When disabled, the switchcannot be activat

362N TELEKOMUNIKACE a.s., www.2n.cz®The table above includes a list of universal codes that help you activate switches fromthe phone or intercom keyp

372N TELEKOMUNIKACE a.s., www.2n.cz®Activation by quick dial button – assign a quick dial button to the switch. Theswitch is activated whenever the b

382N TELEKOMUNIKACE a.s., www.2n.cz®E.g.: http://192.168.1.50/relay1=offEnable switch control by HTTP – enable the HTTP switch control option. Refert

392N TELEKOMUNIKACE a.s., www.2n.cz®5.3.2 SpeakerAll the models are equipped with a speaker or power amplifier output2N Helios IP®to which an e

42N TELEKOMUNIKACE a.s., www.2n.cz®1. Product OverviewThe door intercoms can smartly replace traditional doorbell2N Helios IP®push-button

402N TELEKOMUNIKACE a.s., www.2n.cz®List of ParametersMaster volume – set the master volume for the entire system. This settingaffects th

412N TELEKOMUNIKACE a.s., www.2n.cz®Audio AGC enabled – enable the automatic gain control of the line signal.Audio volume – set the phone call

422N TELEKOMUNIKACE a.s., www.2n.cz®5.3.3 MicrophoneSet the microphone and line audio input volume parameters in this intercomconfiguratio

432N TELEKOMUNIKACE a.s., www.2n.cz®Default audio input – set the default audio input (microphone, line input oraudio module input) for p

442N TELEKOMUNIKACE a.s., www.2n.cz®5.3.4 CameraThis menu is only available in the models that are equipped with an2N Helios IP ®internal camer

452N TELEKOMUNIKACE a.s., www.2n.cz® IP phone key PTZ mode function* Enable/disable PTZ1 Zoom in3 Zoom out2 Move cropped display up4 Move cropped d

462N TELEKOMUNIKACE a.s., www.2n.cz®Video input – choose one of the analogue camera inputs. You can change theinput by automation via the Action.SetC

472N TELEKOMUNIKACE a.s., www.2n.cz®5.3.5 Keyboard This configuration section helps you set the numeric keypad and quick dial buttonfunct

482N TELEKOMUNIKACE a.s., www.2n.cz®You can only set the button that initiated the call. The following options areavailable:None – butto

492N TELEKOMUNIKACE a.s., www.2n.cz®Backlight level – set the keypad and button backlight level.Keyboard MappingThe and models are equipped2N

52N TELEKOMUNIKACE a.s., www.2n.cz®Safety abide by this information to prevent persons from injury.AlwaysWarning abide by this information to preven

502N TELEKOMUNIKACE a.s., www.2n.cz®5.3.6 DisplaySome models are equipped with a colour display. Configure the2N Helios IP Vario®display exclusive

512N TELEKOMUNIKACE a.s., www.2n.cz®incidence).

522N TELEKOMUNIKACE a.s., www.2n.cz®5.3.7 Card ReaderThis menu is available in the and models2N Helios IP Vario®2N Helios IP Force ®only. Config

532N TELEKOMUNIKACE a.s., www.2n.cz®Card reader enabled – enable the card reader function. If disabled, the cardreader ignores all applied

542N TELEKOMUNIKACE a.s., www.2n.cz®5.3.8 ExtendersThe intercoms can be enhanced with extending modules2N Helios IP Verso®connected to t

552N TELEKOMUNIKACE a.s., www.2n.cz®Basic Unit Module Configuration Output 1 maximum power - set the maximum load to be connected to the

562N TELEKOMUNIKACE a.s., www.2n.cz®Keypad Module ConfigurationNo parameters are available to the public at present.Infopanel Module ConfigurationNo

572N TELEKOMUNIKACE a.s., www.2n.cz®Card Reader Module Configuration Associated switch – set the number of the switch to be activated by tapping ofa

582N TELEKOMUNIKACE a.s., www.2n.cz®intercom to the security system in your building, for example (to send IDs of the RFIDcards tapped on the RFI

592N TELEKOMUNIKACE a.s., www.2n.cz®5.4 ServicesHere is what you can find in this section:5.4.1 Phone5.4.2 Streaming5.4.3 E-Mail5.4.4 Automation5.4.5

62N TELEKOMUNIKACE a.s., www.2n.cz®2. Express Wizard for BasicSettingsLAN Connection SettingYou have to know the intercom configuration interface add

602N TELEKOMUNIKACE a.s., www.2n.cz®5.4.1 PhoneThe Phone service is one of the basic functions of the intercom: helps you establishconn

612N TELEKOMUNIKACE a.s., www.2n.cz®Explanation of IP Telephony TermsSIP – is a phone call signalling transmission(Session Initiation Prot

622N TELEKOMUNIKACE a.s., www.2n.cz®phone, in the login window and web interface start page.Phone number (ID) – set the intercom phone number (or

632N TELEKOMUNIKACE a.s., www.2n.cz®SIP Transport Protocol – set the SIP communication protocol: UDP (default),TCP or TLS.Trusted certificate – sp

642N TELEKOMUNIKACE a.s., www.2n.cz®CallsAutomatic answer – enable automatic answering of incoming calls. If thisfunction is disabled, the

652N TELEKOMUNIKACE a.s., www.2n.cz®AudioCodec 1–4 – set the order of audio codecs for call setup: G.711 (PCMA orPCMU), L16 or G.729. T

662N TELEKOMUNIKACE a.s., www.2n.cz®In-Band (Audio) – enable classic DTMF dual tone receiving in the audio band.RTP (RFC-2833) – enable DTMF receivin

672N TELEKOMUNIKACE a.s., www.2n.cz®Codec 1–4 – set the order of video codecs for call setup: G.711 (PCMA orPCMU), L16 or G.729. The or

682N TELEKOMUNIKACE a.s., www.2n.cz®5.4.2 StreamingThe intercoms provide several audio/video streaming methods; refer to 2N Helios IP®the table bel

692N TELEKOMUNIKACE a.s., www.2n.cz®Explanation of TermsRTP (Real-Time Transport Protocol) – is a protocol defining the standard packetformat for a

72N TELEKOMUNIKACE a.s., www.2n.cz®Firmware UpdateWe also recommend you to update your intercom firmware upon the first login to theintercom. Refer

702N TELEKOMUNIKACE a.s., www.2n.cz®a. b. c. Set the video stream (video codec type, image resolution, frame rate and bit rate)parame

712N TELEKOMUNIKACE a.s., www.2n.cz®IP address 1–4 – set up to 4 authorised IP addresses from which you can log into the RTSP server. If none of the

722N TELEKOMUNIKACE a.s., www.2n.cz®JPEGHere configure the simplest way of audio streaming: JPEG/HTTP and MJPEG/HTTP.Send the following GET

732N TELEKOMUNIKACE a.s., www.2n.cz®Some IP phones (SNOM 820/570) do not support video calls but are able to downloadand display JGEG snapshots f

742N TELEKOMUNIKACE a.s., www.2n.cz®Multicast sender enabled – enable RTP packet sending to the selectedmulticast address and port.Send to

752N TELEKOMUNIKACE a.s., www.2n.cz®5.4.3 E-MailTo inform the intercom users on all missed and/or successfully completed calls,configure

762N TELEKOMUNIKACE a.s., www.2n.cz®a. b. c. d. Sender – enter the sender's E-mail.Default recipient – typically, the intercom sends E-mail

772N TELEKOMUNIKACE a.s., www.2n.cz®Snapshot resolution – set the snapshot resolution for the images to be sent.SMTPSMTP service enabled – enable/dis

782N TELEKOMUNIKACE a.s., www.2n.cz®

792N TELEKOMUNIKACE a.s., www.2n.cz®5.4.4 AutomationThe intercom provides highly flexible setting options to satisfy variable2N Helios IP®user nee

82N TELEKOMUNIKACE a.s., www.2n.cz® – set the SIP Proxy IP address or domain name.Proxy address – set the SIP Registrar IP address or domain name. T

802N TELEKOMUNIKACE a.s., www.2n.cz®a. b. c. d. e. f. 5.4.5 User Sounds The intercoms provide standard signalling of operational statuses

812N TELEKOMUNIKACE a.s., www.2n.cz®List of ParametersRinging before answering call – set the sound to be played before answering an incoming call (i

822N TELEKOMUNIKACE a.s., www.2n.cz®

832N TELEKOMUNIKACE a.s., www.2n.cz®a. b. c. d. 5.4.6 Web ServerYou can configure your intercom using a standard browser which2N Hel

842N TELEKOMUNIKACE a.s., www.2n.cz®HTTP port – set the web server port for HTTP communication. The port settingwill not be applied until the interco

852N TELEKOMUNIKACE a.s., www.2n.cz®5.4.7 Audio TestThe intercoms allow you to perform periodical tests of the integrated2N Helios IP®speaker and

862N TELEKOMUNIKACE a.s., www.2n.cz®Test period – set the test period: daily or weekly.Test start time – set the test starting time in the

872N TELEKOMUNIKACE a.s., www.2n.cz®5.5 SystemHere is what you can find in this section:5.5.1 Network5.5.2 Date and Time5.5.3 Licence5.5.4 Certificat

882N TELEKOMUNIKACE a.s., www.2n.cz®5.5.1 NetworkAs the intercom is connected to the LAN, make sure that its IP address2N Helios IP®has been set c

892N TELEKOMUNIKACE a.s., www.2n.cz®Static IP address – static IP address of the intercom, which is used togetherwith the below mentioned

92N TELEKOMUNIKACE a.s., www.2n.cz®You can also use the intercom with one or more IP phones without a2N Helios IP®SIP server. Use the for outgoi

902N TELEKOMUNIKACE a.s., www.2n.cz®MD5 authentication enabled – enable authentication of network devices viathe 802.1x EAP-MD5 protocol. Do

912N TELEKOMUNIKACE a.s., www.2n.cz®

922N TELEKOMUNIKACE a.s., www.2n.cz®5.5.2 Date and TimeIf you control validity of phone numbers, lock activation codes and similar by ti

932N TELEKOMUNIKACE a.s., www.2n.cz®Synchronise – push the button to synchronise the intercom time value with your PCtime value. Time zone – set the

942N TELEKOMUNIKACE a.s., www.2n.cz®5.5.3 LicenceSome functions are available with a valid licence key only. Refer to the2N Helios IP®subsection

952N TELEKOMUNIKACE a.s., www.2n.cz®Security licence are available.Enhanced Audio – check whether the functions activated by the EnhancedAu

962N TELEKOMUNIKACE a.s., www.2n.cz®a. b. c. d. 5.5.4 CertificatesSome network services use the Transaction Layer Security (TLS)2N He

972N TELEKOMUNIKACE a.s., www.2n.cz®Press to load a certificate saved on your PC. Select the certificate (or private key)file in the dialogue windo

982N TELEKOMUNIKACE a.s., www.2n.cz®a. b. c. a. b. c. d. e. f. 5.5.5 Auto ProvisioningThe intercoms help you update firmware and configura

992N TELEKOMUNIKACE a.s., www.2n.cz®2N Helios IP Vario® with MAC address 00-87-12-AA-00-11 downloads the followingfiles from the TFTP server:hipv-fi