2n NetStar Assistant manual Manuale Utente

www.2n.czVersion2N NetStar®Communication SystemAssistant Manual3.1.0

102.3 2N® NetStar Assistant Server InstallationThe following window displays pre-defined basic port settings as used by the 2N® andthe

11The installation wizard will ask you for installation location for the 2N  NetStar®.AssistantServerCaution!Theinstallationrequires1

12Check the set parameters carefully as you will not be able to change them afterinstallationwithoutreinstallation.Incaseyoufinda

132N®NetStarAssistantServerUseOpenthewebbrowsertobeused.TheoptimumoptionisMicrosoftInternetExplorerforthe .Enterthe2N NetStarAs

143. Quick NavigationHereiswhatyoucanfindinthischapter:3.1CallHistory3.2PersonalProfile3.3TelephoneDirectory3.4Favourites3.5AccessPas

153.1 Call HistoryTheCallhistorysectionincludesamenuthathelpsyouselectdisplayeditems.Itisnotafilterbutafunctionthatdeletesselect

16Onceselectedandthusnon-displayedcallscannotberedisplayed.

173.2 Personal ProfileClickontheUsersettingsmenuandthenonPersonalprofiles,orontheProfiletoolbaritemtowork with userprofiles. You

18You can also enable and disable profiles using time conditions. One profile can beassignedtoonetimecondition.Oneandthesameprof

191.2.3.4.5.6.conditionsbuttontodisplaythelistofallPBXtimeconditions.ThenclickonCreatenewtimecondition,enteryourconditi

The 2N TELEKOMUNIKACE joint-stock company is a Czech manufacturer and supplier oftelecommunicationsequipment.Theproductfamilydeveloped

206.Ifnegationisselected,validityofthewholetimeconditonisnegated.

213.3 Telephone DirectoryClickontheListingsmenuandthenontheTelephonedirectoryitemtoview,modifyandusethetelephonedirectory.Youruser

22Select the Ringing tone parameter to assign different ringing tones to the contactselectinganitemfromthelistofpre-definedPBXton

233.4 FavouritesFromnowontheaddedpageincludingyourfootnotewillbedisplayedwheneveryoumoveyourmousecursorontothe menu.FavouritesThe

243.5 Access PasswordClick on the  menu and then on the  item to change yourUser settings Settingspassword within . Enter the exist

253.6 Language SelectionClickonthe menuandthenonthe itemtomodifytheUsersettings Settings 2N® language. The language options are i

263.7 SMS MessagesClick on the  menu and then on  to send/receive a textListings SMS messagesmessage from/to any of your stations.

27SMSsendingmaytakesometimedependingonthePBXload.Ifamessagecannotbesentfromtheapplication,contactyourPBXadministrator.

283.8 Application HelpClick on the  toolbar menu to open a window with details on allHelp 2N  NetStar®functions.Thus,youcaneasily

293.9 ServicesClickonthe menuandthenon todisplaythelonglistofPBXserviceListings Servicesaccesscodes.Or,usethebelowshownlistof

Content 1. About 2N® NetStar Assistant Application . . . . . . . . . . . . . . 5 2. Launching Application . . . . . . . . . . . . . . . . . . . . .

30#35 Deletevoicemailgreetingmessage*36 Playvoicemailgreetingmessage*9# Connecttocall*60 Activateprofile#60 Deactivateprofile*61 Setpresenc

313.10 Call ForwardingClickonthe menuandthenonForwardcallsinthelowerpartoftheUserSettings page to forward calls from a station

323.11 Ringing TonesClickonthe menuandthenon tomodifyaringingtoneUsersettings Ringingtonesforanyofyourtelephonesorassignaspecia

334. Telephone ParameterSettingsHereiswhatyoucanfindinthischapter:4.12N®StarPointButtonConfiguration4.22N®OpenStageButtonConfiguration

344.1 2N® StarPoint Button ConfigurationClick on the  menu and select the required station to change theTelephones 2N® key system phon

35PushModifytosavethesetting.PushDefaulttoundothechangesunlesssaved.The menu provides a convenient option to copy buttons and/o

36Caution!Theusermustbeassignedtherequiredlevelofauthorisationinordertocopybuttonsand/orparametersto/fromthe PBX.2N NetStar®Having

372N® StarPoint Extending Button Module ConfigurationClickonthe menuandselecttherequiredstationtomodifythefunctionTelephonesofthe  ext

384.2 2N® OpenStage Button ConfigurationClick on the  menu and select the required station to modify theTelephones 2N®buttonfunctions.

392N® OpenStage Extending Button ModuleConfigurationClick on the  menu and select the required station to modify theTelephones 2N® exten

6.6 User Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 6.7 Configuration Management

404.3 Digital Key System Terminal ParameterSettingsClickonthe menuandselecttherequiredstationtosetparametersforTelephonesthedigitalkey

41InfoAuserwiththerequiredlevelofauthorisationmaysetthealarmclockforother userstoo.2N NetStar®RingingDefaultringingtune–setthes

42VolumeKeyclickvolume–setthehandsetorHandsFreevolumeforakeyclick.Handsetvolume–setthehandsetvolume.HandsFreevolume–settheHand

43ViewCallhistoryviewtype–settheviewingformatforcallrecords.Telephone directory view type – set the viewing format for telephoned

444.4 Other Terminal Parameter SettingsBasicThere are limited options for other telephones that can be connected to the 2N® PBX. Click

45InfoAuserwiththerequiredlevelofauthorisationmaysetthealarmclockforother userstoo.2N NetStar®RingingThistagisdisplayedforanalog

465. Tray LauncherHereiswhatyoucanfindinthischapter:5.1TrayLauncherInstallation5.2TrayLauncherUse5.3TrayLauncherFunction

475.1 Tray Launcher InstallationAn optioncalled isavailablein allbasic menusbelowtheHomepageTray launcheroption. This item is used f

48 application is running and other account parameters such as your loginAssistantnameandpasswordasusuallyenteredforthe webinterf

49Inthenextstep,youwillbeinvitedtoentertheIPaddressorDNSnameofthe2N®. Please enter the address (e.g. 192.168.1.200, orNetStar

51. About 2N® NetStarAssistant ApplicationThisapplicationhelpsusersworkwiththePBXmoreefficientlygivingthemcomfortableaccess to informati

50Checkthesetparameterscarefully!Incaseyoufindamistake,pushBacktoreturntothewindowconcerned.Ifallparametersettingsarecorrect,

51Ifa messageappears onyourPCafterpowerupaboutinsecuresoftware,clickonarequestintheleftbottomcornertoavoidfuturedisplayingof

525.2 Tray Launcher UseClickontheTraylauncherlocatedonthemainpanelnexttotheclockwithyourleftmousebuttontorunthe application.2N 

53

545.3 Tray Launcher FunctionCalling Line Identification PresentationDuringanincomingcall,thecallingusernumberand,ifregisteredinthePBX,na

55WhenyouclickonCall,yourtelephoneapparatusisshortlyalerted(the telephonesareautomaticallyswitchedinothe2N StarPoint®HandsFreemode)

56Change Personal ProfileClick on the Tray launcher with the right mouse button and select the User profilesoption. The window displa

576. Advanced SettingsHereiswhatyoucanfindinthischapter:6.1WhattoFindinAdvancedSettings6.22N®NetStarAssistantAdministration6.3Admin

586.1 What to Find in Advanced SettingsThissectionofthemanualprovidesinformation onPBX administrationandadvancedlicenced features of .

596.2 2N® NetStar Assistant AdministrationAll that is mentioned in this subsection relates to your  programming2N NetStar®tool. Use the

62. Launching ApplicationHereiswhatyoucanfindinthischapter:2.1FirstLaunch2.2MainToolbarMenus2.32N®NetStarAssistantServerInstallation

60Caution!Incaseyouusethe ,makesurethat2N NetStarAssistantServer®theserverinstallationmatchestheCSSstyle.Otherwise,displayerrorsmi

61Whenauserisselected,thelistofallusersassignedtoagroupincludingtheir2N® rights is displayed to the right of the  tag. Such

626.3 Admin LoginAdmin is a special login to . No rights can be assigned to2N  NetStar Assistant®Admin in the programming tool. Thi

636.4 Administration by 2N® NetStar AssistantRefer to the following subsections for the user settings and/or relevant modifyingmenus.Thel

646.5 User SettingsThe User settings page may look different if different rights are assigned. For themaximum count of items see the

65Group–specifytheuserassignmenttoaPBXgroup.Loginname–displaythecurrentuserlogin.User–changetheusernameforkeysystemphoneiden

66Furthermore,userrightscanbeassigned.Seetherightsandtheirmeaningsinthelistbelow.Usermanagement–helpsviewandchangesettingsofoth

676.6 User ManagementIfyouareassignedtheUsermanagementrights,adifferentstructurewillbedisplayedtoyouintheUsersettingsmenu.Inaddit

68changes.PushthePreviousandNextbuttonstoproceedtootherPBXusersaccordingtothedatabasesequence.Thelinksintheright-handscreensect

69User ListThe User list displays an alphabetical list of all PBX users. A link refers to the mostfrequently used parameters such

72.1 First LaunchEnteryourPBXaddressascommunicatedbyyourITadministratorintoawebbrowser.Forexample: ,or,ifaliasissetforthedefine

706.7 Configuration ManagementIntheAdminloginorifyouareauthorisedtomanagetheglobalconfiguration,findtheonthemaintoolbarandlinkst

71Settings – display the  administration settings. The2N  NetStar Assistant®parametersdefinedherearesavedinthePBXGlobaldatasection.

72Timeconditions–displaythelistofallyour timeconditions.Youcan2N NetStar®editanddeletealltimeconditions.Thetimeconditionsadded

736.8 Hotel ManagementTheHotelviewisaspeciallicencedviewofthePBXusedwhenyour stru2N NetStar®ctureis a Hotel.Thisselectionismade

74Emergency AlarmPush the Set emergency alarm button and confirm the button settings in the nextwindow to enable emergency alarm. Th

75Caution!Emergencyalarmcallsarenotmadetoinactivestations!Caution!Ifthe PBXisswitchedoffafteralarmactivationand2N NetStar®beforeal

76You can configure  depending on the type of the station connected.Other settingsRefertoSection .4.TelephoneParameterSettings

776.9 Operator ManagementThe tagissubjecttolicenceandyoucandisplayitifauthorisedso.ThetagOperatorhasthreesections: and arerelev

78Thewindowalsoincludesthe option.ClickonittoupdatestationstatesAutorefreshautomatically. Theminimum auto refreshing intervalis10

79thefigureabove.

8

806.10 Operator Management - BundlesAbundleisaroutingobject,whichenablestheincomingcalltoberoutedtoone(all)oftheobjectsincludedin

81Bundle–usetheparametertoselectthebundleforuseradding.User–settheusertowhichanincomingcallorSMSmessageshouldberouted.Order

82User Logout DisableDisablelogout–ifthisoptionistickedoff,theuser/stationcannotlogoutusingthe  button from bundle service. If

836.11 Conference Room ManagementUse this menu to configure conference rooms and define authorised users. Theconferenceroomisaconferenc

84Name–enterthenameofanewconference.Access code – set a unique access code for each conference room foridentificationwithinthe

856.12 Recorded CallsUser LoginTheRecordedcallsmenuprovidesacomfortablemanagementofrecordedcalls.Ifyouhavetherighttoseetherecordedc

86Manager LoginIfyouhavethe ,youhaveaccesstothe meManagerlogin Companyrecordedcallsnutoo.Thelistincludesallusersinthegroupand,

876.13 Tray Launcher SettingsThissubsectionprovidesasummaryoftheTraylauncheradvancedsettings.Clickonthe  with the right mouse button

88restarttheapplication.Caution!Terminateandrestarttheapplication.Re-loginto upon2N NetStar®powerup.Thismaytakesometimedependingon

89None–displaynolinestatusinformation.Announcemissedcalls–specifythetypeofmissedcallannouncement.Always–theTraylauncherdisplays

92.2 Main Toolbar MenusThemaintoolbarmenushelpsyoubrowsethrough windows.2N NetStarAssistant®Thefigureaboveshowsthestandardmaintoolba

90AssistantHTTPport–specifytheportonwhichyour2N NetStarAssistant®isworkingifyoudonotusedefaultsettings.Getmethod–selectthep

912NTELEKOMUNIKACEa.s.Modřanská621,14301Prague4,CzechRepublicTel.:+420261301500,Fax:+420261301599E-mail:[email protected]:www.2n.cz