2n Helios IP User manual, 1510 v1.13 Manuale Utente

2N® Helios IP Door Access Communicator User Manual Version 1.13.0 Firmware 1.13.x www.2n.cz

2N® Helios IP Components and Associated Products 1.2 10 1.2 2N® Helios IP Components and Associated Products Basic Units 9137111(C)E Basic uni

Configuration 3.3 100 user name, date, time, identification and/or called number. These symbols are replaced with real values before sending. Refer

Configuration 3.3 101 Call time limit Set the maximum call duration. When the call end is approaching, 2N® Helios IP starts generating tones signall

Configuration 3.3 102 Flash – re-pushing the quick dialling button sends the FLASH signal into the active call. Quick dialling using digits Enable u

Configuration 3.3 103 RFID Card Reader 2N® Helios IP (Part Nos. 91371…U) can be equipped with an internal multifunction module including an RFID car

Configuration 3.3 104 1*XXXXXXX ‘1’ is the external USB RFID card reader format (Part No. 9137420E). Configuration with External RFID Card Reader

Configuration 3.3 105 RFID Card Reader – Module Settings 2N® Helios IP can be equipped with an internal card reader (Part No. 9137430E). See below f

Configuration 3.3 106 Associated lock Set the lock to be activated by a valid card. Plus card ID Enter the ID of the plus card to be used for addin

Configuration 3.3 107 Installed Cards Card ID Enter the RFID card ID. Profile Assign a time schedule to each card to control its validity. Refer to

Configuration 3.3 108 Recently Detected Cards Time Card detection date and time. Card ID Card ID code. Description Additional information on the car

Configuration 3.3 109 Local Date and Time Setting Used for date and time setting in case the NTP synchronisation is disabled (see the Date and Time

2N® Helios IP Components and Associated Products 1.2 11 Extending Modules 9135181E Extending module 8 buttons 9135182E Extending module 8×2 butt

Configuration 3.3 110 Download configuration from device Used for downloading configuration from 2N® Helios IP. To save the configuration, push . Us

Configuration 3.3 111 Figure 3.45 Display Program Uploading Firmware This menu is used for manual firmware updating. Manual Firmware Update Used

Configuration 3.3 112 Figure 3.46 Firmware

Configuration 3.3 113 User Sounds This menu helps create customised signalling of 2N® Helios IP states by replacing the default tone signalling with

Configuration 3.3 114 Hang-up by remote party – here replace the disconnect tone signalling that the called station has hung up. Busy tone – replace

Configuration 3.3 115 SMTP Server Settings Service enabled Enable/disable e-mail sending from 2N® Helios IP. Server name Set the server address to w

Configuration 3.3 116 Subject Specify the subject of the e-mail message to be sent. Body Enter the content of the e-mail message to be sent using an

Configuration 3.3 117 Network Trace This menu helps capture incoming and outgoing packets on the 2N® Helios IP network interface. The file with the

Configuration 3.3 118 Licence Licence type Displays the type of licence currently saved in 2N® Helios IP. The available features of your licence are

119 4 4. Function and Use This section describes the basic and extending functions of the product. Here is what you can find in the section: 

2N® Helios IP Components and Associated Products 1.2 12 Software Facilities of 2N® Helios IP Basic Units 91371x1(CK) 2N® Helios IP 9137901 2N® He

2N® Helios IP Control as Viewed by External User 4.1 120 4.1 2N® Helios IP Control as Viewed by External User This section described the 2N® Helios

2N® Helios IP Control as Viewed by External User 4.1 121 Incoming Call Answer and Reject If the automatic incoming call answer is disabled (refer to

Display-Equipped 2N® Helios IP Control as Viewed by External User 4.2 122 4.2 Display-Equipped 2N® Helios IP Control as Viewed by External User Unt

Display-Equipped 2N® Helios IP Control as Viewed by External User 4.2 123 2N® Helios IP can, in case the called user is unavailable, send an e-mail

Display-Equipped 2N® Helios IP Control as Viewed by External User 4.2 124 Server name Set the server address to which e-mails shall be sent. Server

Display-Equipped 2N® Helios IP Control as Viewed by External User 4.2 125 user name, date, time, identification and/or called number. These symbols

Display-Equipped 2N® Helios IP Control as Viewed by External User 4.2 126 SMTP Server Settings Service enabled Enable/disable e-mail sending from 2N

Display-Equipped 2N® Helios IP Control as Viewed by External User 4.2 127 Subject Specify the subject of the e-mail message to be sent. Body Enter t

Display-Equipped 2N® Helios IP Control as Viewed by External User 4.2 128 Entering the text to be searched Selecting one of the contacts found The

2N® Helios IP Control as Viewed by Internal User 4.3 129 4.3 2N® Helios IP Control as Viewed by Internal User This section describes the 2N® Helios

2N® Helios IP Components and Associated Products 1.2 13 To upgrade 2N® Helios IP to 2N® Helios IP with professional license, use the licence key, Pa

2N® Helios IP Control as Viewed by Internal User 4.3 130 Profile Activation and Deactivation You can activate or deactivate a profile and define cal

Maintenance 4.4 131 4.4 Maintenance A frequent use makes the device surfaces, especially the keyboard, dirty. Use a piece of soft cloth damped with

133 5 5. Technical Parameters This section describes the technical parameters of the product.

Technical Parameters 5.1 134 5.1 Technical Parameters Power Supply PoE 802.3af 48 V / 380 mA DC or Power supply adapter 230 V 10%, 50/60 Hz / 12

135 6 6. Supplementary Information This section provides supplementary information of the product. Here is what you can find in this section:

Regulations and Directives 6.1 136 6.1 Regulations and Directives 2N® Helios IP conforms to the following directives and regulations:  Act No. 2

General Instructions and Cautions 6.2 137 6.2 General Instructions and Cautions Please read this User Manual carefully before using the product. Fo

General Instructions and Cautions 6.2 138 Electric Waste and Used Battery Pack Handling Do not place used electric devices and battery packs int

List of Figures 6.3 139 6.3 List of Figures Figure 2.1 Hole Drilling ...

2N® Helios IP Components and Associated Products 1.2 14 9135332E Surface 2-module roof Dimensions 203×218×60 mm (W×H×D) 9135352E Wall mounting box w

List of Figures 6.3 140 Figure 3.8 Switching on Web Server Using Quick Dialling Buttons (Part Nos. 9137161E, 9137161CE, 9137161CKE) ...

List of Figures 6.3 141 Figure 3.36 Display ...

List of Tables 6.4 142 6.4 List of Tables Table 2.1 Terminal Block Connections ...

2N TELEKOMUNIKACE a.s. Modřanská 621, 143 01 Prague 4, Czech Republic Tel.: +420 261 301 500, Fax: +420 261 301 599 E-mail: [email protected] Web: www

2N® Helios IP Components and Associated Products 1.2 15 Increased Resistance Accessories Warning  Item No. 9135351E cannot be used! Use a dedicate

2N® Helios IP Components and Associated Products 1.2 16 VoIP Connection Accessories 91378100 PoE injector 91378300 Grandstream VoIP telephone 9

2N® Helios IP Components and Associated Products 1.2 17 9137430E Internal RFID card reader for 2N® Helios IP mounting 9137420E External RFID car

Terms and Symbols Used 1.3 18 1.3 Terms and Symbols Used Manual Symbols Safety  Always abide by this information to prevent injury of persons. Wa

19 2 2. Description and Installation This section describes the 2N® Helios IP product and its installation. Here is what you can find in this

The 2N TELEKOMUNIKACE a.s. joint-stock company is a Czech manufacturer and supplier of telecommunications equipment. The product family developed

Before You Start 2.1 20 2.1 Before You Start Product Completeness Check Please check whether the contents of the package of your new 2N® Helios IP

Mounting – Mechanical Installation 2.2 21 2.2 Mounting – Mechanical Installation Overview of Installation Types An overview of the installation typ

Mounting – Mechanical Installation 2.2 22 Indoor application means: Indoor areas with a low relative air humidity value (e.g., hallways, offices a

Mounting – Mechanical Installation 2.2 23 Figure 2.2 Cover Removing Figure 2.3 Plastic Cover Removing Figure 2.4 Multiple-Module A

Mounting – Mechanical Installation 2.2 24 8. While installing a roof module, paste its top and side edges to the wall using silicon glue as shown i

Mounting – Mechanical Installation 2.2 25 Figure 2.7 Cabling Figure 2.8 Name Plate Removing Figure 2.9 Insert Removing Figure 2.10

Mounting – Mechanical Installation 2.2 26 Name 06 Flush Mounting Follow the installation instructions included in the flush mounting box deli

Mounting – Electrical Installation 2.3 27 2.3 Mounting – Electrical Installation 2N® Helios IP is designed for connection in the Ethernet computer

Mounting – Electrical Installation 2.3 28 Figure 2.11 Description of 2N® Helios IP Connectors, PCB Version 530v2 + El. lock 932070E 932080E 9

Mounting – Electrical Installation 2.3 29 Figure 2.12 Description of 2N® Helios IP Connectors, PCB Versions 535v1, 535v2 + El. lock 932070E 932

Contents 1. Product Overview... 7 1.1 Product Description ...

Mounting – Electrical Installation 2.3 30 Figure 2.13 Description of 2N® Helios IP Connectors, PCB Version 535v5 Terminal Block X2 Connection Term

Mounting – Electrical Installation 2.3 31 Caution  Make sure that the cables leading through the 2N® Helios IP cover bottom groove are installed p

Mounting – Electrical Installation 2.3 32 Configuration Connector Connection subsection. Set on the configuration connector whether the electric loc

Mounting – Electrical Installation 2.3 33 Configuration Connector Connection The configuration connector is located in the upper part of the printed

Mounting – Electrical Installation 2.3 34 2N® Helios IP resetting procedure 1. Switch 2N® Helios IP off. 2. Connect the jumper into the resetting

Mounting – Electrical Installation 2.3 35 Card Reader Connection 2N® Helios IP (Part Nos. 91371…U) can be equipped with an internal multifunction mo

Mounting - Completion 2.4 36 2.4 Mounting - Completion 1. Remember to seal the 2N® Helios IP cable passage hole properly to avoid moisture in-leak

Mounting - Completion 2.4 37 WRONG Gap between plastic cover and loudspeaker seal - water may leak in and damage electronics If the loudspea

Extending Module Connection 2.5 38 2.5 Extending Module Connection 2N® Helios IP features an easy installation of extending button modules. Extendi

Extending Module Connection 2.5 39 Module Cable Interconnection  The cable is included in every extending module delivery. Both its ends are the s

Button Numbering – Info Panel Sets ... 41 3. 2N® Helios IP Configuration

Extending Module Connection 2.5 40 Button Numbering Button numbering – one-button 2N® Helios IP with a whole-button set It is possible t

Extending Module Connection 2.5 41 Button numbering – double-button set 7 15 23 31 39 47 1 4 8 16 24 32 40 48 2 5 9 17 25

43 3 3. 2N® Helios IP Configuration This section describes the 2N® Helios IP configuration. Here is what you can find in the section:  Acou

Acoustic Signalling and Keypad Configuration 3.1 44 3.1 Acoustic Signalling and Keypad Configuration 2N® Helios IP generates sounds to signal opera

Acoustic Signalling and Keypad Configuration 3.1 45 Figure 3.38 E-Mail SMTP Server Settings Service enabled Enable/disable e-mail sending from 2

Acoustic Signalling and Keypad Configuration 3.1 46 may be blank. Password Enter the password for SMTP server login authorisation. E-Mail Settings S

Acoustic Signalling and Keypad Configuration 3.1 47 $HeliosId$ 2N® Helios IP identifier Miscellaneous subsection. Internal application launched af

Acoustic Signalling and Keypad Configuration 3.1 48 Figure 3.1 Switching to Default Network Parameters – Static IP Address (Part Nos. 9137131E,

Acoustic Signalling and Keypad Configuration 3.1 49 Figure 3.3 Switching to Default Network Parameters – Static IP Address (Part Nos. 9137111E,

Firmware ... 102 User Sounds ...

Acoustic Signalling and Keypad Configuration 3.1 50 Figure 3.4 Switching to Default Network Parameters – DHCP (Part Nos. 9137131E, 9137131CE, 9

Acoustic Signalling and Keypad Configuration 3.1 51 Figure 3.6 Switching to Default Network Parameters – DHCP (Part Nos. 9137111E, 9137111CE, 91

Acoustic Signalling and Keypad Configuration 3.1 52 Figure 3.8 Switching on Web Server Using Quick Dialling Buttons (Part Nos. 9137161E, 913716

Quick Configuration for Calling 3.2 53 3.2 Quick Configuration for Calling This subsection describes the most common and convenient way of configur

Quick Configuration for Calling 3.2 54 SIP Parameter Setting Set your VoIP network parameters to make calls from your 2N® Helios IP. To do this, use

Quick Configuration for Calling 3.2 55 Telephone Directory Setting The telephone directory menu is used for configuring the quick dialling buttons (

Quick Configuration for Calling 3.2 56 9137131(CK)E, 9137161(CK)E and 9137111(CK)E with a proper licence key only, Part No. 9137901). Figure 3.38

Quick Configuration for Calling 3.2 57 Server name Set the server address to which e-mails shall be sent. Server port Set the SMTP server port. The

Quick Configuration for Calling 3.2 58 user name, date, time, identification and/or called number. These symbols are replaced with real values befor

Quick Configuration for Calling 3.2 59 Lock Setting To set the lock 1 codes use the Basic settings –> Lock 1 menu. Lock setting Set whether and f

Configuration 3.3 60 3.3 Configuration 2N® Helios IP is configured through an integrated administration web server. Connect 2N® Helios IP to the IP

Configuration 3.3 61 Description of 2N® Helios IP Network Scanner The purpose of this application is to find the dynamic IP address of 2N® Helios IP

Configuration 3.3 62 Login In the web browser enter the IP address of 2N® Helios IP. Subsequently, a login screen will be displayed. The default log

Configuration 3.3 63 Information In this subsection find the basic information on the respective 2N® Helios IP system. Figure 3.14 Basic Informa

Configuration 3.3 64 - Not registered – 2N® Helios IP is not registered to the SIP proxy. Registration at – the IP address or domain name of SIP pr

Configuration 3.3 65 Telephone Directory To set the telephone directory, use the Basic settings –> Telephone directory tag. The telephone directo

Configuration 3.3 66 General Settings Position enabled Here select whether the selected telephone directory position shall be enabled or disabled. R

Configuration 3.3 67 code entering. You can verify the selected status by a sound signalling. Together with the scheduler settings, the user activat

Configuration 3.3 68 Figure 3.16 Scheduler Set-up General Settings Profile name Enter the scheduler profile name. This parameter is optional and

Configuration 3.3 69 a sound signalling. If no code is set, the function is inactive and the profile status depends on the time schedule. User Activ

7 1 1. Product Overview In this section, we introduce the 2N® Helios IP product, outline its application options and highlight the advantages f

Configuration 3.3 70 and 4 are supported only if a licence key is inserted, Part No. 9137901). Figure 3.17 Lock Settings Lock Settings Lock enabl

Configuration 3.3 71 Lock mode Select either the mono-stable and bi-stable lock switch mode. The switch is automatically switched off after a predef

Configuration 3.3 72 Set the command to be sent to an external device (WEB relay, e.g.) via the HTTP protocol (GET request) whenever the lock switch

Configuration 3.3 73 Network This menu is used for setting the 2N® Helios IP network parameters. A change of any of these parameters will not show u

Configuration 3.3 74 External IP address Set the public IP address for your router to which 2N® Helios IP is connected. If 2N® Helios IP’s IP addres

Configuration 3.3 75 TZ rule If 2N® Helios IP is installed in a location not included in the Time zone parameter, specify the time shift offset and

Configuration 3.3 76 Figure 3.20 SIP Settings User Settings Display name Set the name to be displayed to the called party. The name will also be

Configuration 3.3 77 Password Enter the password to be used for authorisation during registration and calling. Other Settings Local SIP port Set the

Configuration 3.3 78 Administration Web Server This menu helps you configure the administration web server. Web Server Settings Web server You can d

Configuration 3.3 79 Access Passwords Admin password Set the administrator password for 2N® Helios IP configuration through the administration web s

Product Description 1.1 8 1.1 Product Description Basic Features The 2N® Helios IP door communicator is capable of replacing the traditional doorbe

Configuration 3.3 80 Warning volume Set the volume of the 2N® Helios IP signal tones that announce status changes. Key beep volume Set the volume of

Configuration 3.3 81 Figure 3.38 E-Mail SMTP Server Settings Service enabled Enable/disable e-mail sending from 2N® Helios IP.

Configuration 3.3 82 Server name Set the server address to which e-mails shall be sent. Server port Set the SMTP server port. The default value is 2

Configuration 3.3 83 user name, date, time, identification and/or called number. These symbols are replaced with real values before sending. Refer t

Configuration 3.3 84 Figure 3.23 Video Parameter Settings Audio Codecs This tag is used for configuration of priorities of the use of audio codec

Configuration 3.3 85 Transmission Quality Settings Jitter compensation Set the buffer length to compensate jitter caused by variable delays between

Configuration 3.3 86 1. Receive as audio / Send as tones – transmits the DTMF signals in the audio channel. This setting is unsuitable for cases w

Configuration 3.3 87 Video Codec Settings Video resolution Set the picture formats of the video transmitted. The resolution values range from QCIF (

Configuration 3.3 88 Polycom phone compatibility Set compatibility of SDP messages with some Polycom and Cisco phones. With this mode on, 2N® Helios

Configuration 3.3 89 Enable audio stream Set whether the audio channel is part of the stream transmitted. Enable video stream Set whether the video

Product Description 1.1 9  Modular system – up to 54 buttons + keypad  Smart design, top material – high-quality stainless steel  Flat design

Configuration 3.3 90 Video Codec Settings Video codec Set one of the following codec modes for video streaming: H.264/MPEG4-AVC or MPEG4 Part2. Vide

Configuration 3.3 91 4. In the network card select the RTSP protocol and insert the IP address of the 2N® Helios IP device that is sending the vid

Configuration 3.3 92 Figure 3.31 Show Playlist 8. The playlist window will display the list of played records, in this case the RTSP stream from

Configuration 3.3 93 Figure 3.34 Streaming Video Receiving JPEG Video Setting Anonymous access You can download a JPEG video from any IP address

Configuration 3.3 94 http://helios_ip_address/enu/camera352x288.jpg http://helios_ip_address/enu/camera640x480.jpg Be sure to enable the Anonymous a

Configuration 3.3 95 Automatic Update TFTP server address The IP address of the TFTP server where the firmware and configuration are located that ar

Configuration 3.3 96 Figure 3.36 Display Display Settings Display enable Enable or disable the display use. Maximum idle timeout (ads) Set the ma

Configuration 3.3 97 System Log This menu is used for configuration of system and log message sending. This service is useful for solving 2N® Helios

Configuration 3.3 98 camera, a preset count of pictures on the call course can be sent (for Part Nos. 9137131(CK)E, 9137161(CK)E and 9137111(CK)E wi

Configuration 3.3 99 Server name Set the server address to which e-mails shall be sent. Server port Set the SMTP server port. The default value is 2